Privacy Policy

Welcome to Cruiseline – your go-to source for outstanding travel experiences, offering amazing flights, hotel deals, and exciting holiday packages. We treat your personal data with the highest care, ensuring privacy, security, and protection against unauthorized access.

At Cruiseline, we employ advanced technology and strict security protocols, supported by robust policies, to safeguard your information. Our commitment to security evolves continuously, adapting to new innovations to keep your data protected throughout your travel journey.

This commitment applies to all customers booking and paying via our platform in the United Kingdom. Cruiseline is operated by BOOKMYFLIGHTS LTD, based at 6 Stratton Road, Swindon, Wiltshire, SN12PR, United Kingdom. For any questions, please reach out to us at +1-xxx-xxx-xxxx.

When you use our platform, we may collect various types of information, some of which could be sensitive. This includes your IP address, browsing activity, operating system, access time, URL, and browser type. If you book a travel service, we might also ask for additional details such as your name, contact info, passport number, payment details, billing address, and travel itinerary.

By providing your personal information, you confirm it is accurate, complete, and current to the best of your knowledge, and that you have permission to share it.

We collect your data through several means, including:

Making bookings or purchases on our website.

Communicating with our customer support via phone, email, fax, or mail.

Subscribing to our newsletter, entering contests, submitting feedback, or taking part in surveys.

Please note that calls to and from our support team may be recorded for quality control and training purposes. These recordings are securely stored only as long as needed and then deleted.

Rest assured, all personal data we collect is handled according to this Privacy Policy.

Who We Share Your Information With

At Cruiseline, protecting your privacy is our priority. We may share your data with the following parties:

Travel Providers: We work with airlines, hotels, car rentals, and other activity partners to complete your bookings and ensure a smooth travel experience.
Third-Party Service Providers: Your details may be shared with external vendors who provide essential services to support your travel arrangements.
Affiliated Travel Companies: We may share information with companies within our corporate group and travel network to offer you tailored travel products and services for both leisure and business.
Payment Processors: We do not sell, trade, or disclose your account or transaction data, nor any cardholder information, except to our acquiring banks, Visa/Mastercard, or when required by lawful government authorities.

We value your trust and remain dedicated to safeguarding your information while delivering outstanding travel services.

Protecting Your Information

At Cruiseline, we want you to feel fully confident using our platform, cruiseline.wikisoft.in, for booking flights, hotels, and travel services. Your security is our top priority, and we are dedicated to safeguarding the information you entrust to us.

To keep your data safe, we employ a variety of strong security measures including administrative, technical, physical, and specialized controls. We use encryption protocols for highly sensitive data like credit card information during its transmission between your device and our systems. In addition, firewalls and intrusion detection technologies are in place to block unauthorized access to your details.

You can trust that your privacy and security are well protected with Cruiseline.

Privacy Policy Updates

We may update this Privacy Policy from time to time. When major changes occur, we will notify you by emailing the address you provided or by posting a notice on our website. Continuing to use our services after updates means you accept the revised policy.

Contact Us

If you have any questions about this Privacy Policy or need help with travel planning and bookings, we’re ready to assist you!

Email: Contact us anytime at [email protected] for support or inquiries.
Phone: For questions about flights, hotels, holiday packages, cancellations, or refunds, please call our customer service team at:
- UK and International: +1-xxx-xxx-xxxx
Visit Us: If you’d like to meet in person, our office is located at:
- NA

We’re eager to assist you!

Personal Information Collected by Cruiseline

When you visit our website, Cruiseline collects personal data to identify you and provide a smooth user experience.

Full Name
Mailing Address(es)
Phone Number
Email Address
Credit Card Details and Related Information
Social Media Account ID
Passport Number

Additionally, during the flight booking process, we gather specific information you provide, such as dietary needs, travel itinerary, destinations, and dates of travel.

By submitting personal data for yourself or others when booking, you grant us permission to use this information according to our Privacy Policy.

How We Collect Personal Information at cruiseline.wikisoft.in

At Cruiseline, we obtain your personal data through several channels, outlined below:

Via Our Website:
- When you log in, book flights, check in, or sign up for promotions, we collect the details you provide directly.
Offline Communication:
- If you contact our customer service team for help, we may gather your information during those interactions.
From External Sources:
- We might also obtain data from social media, public records, and other authorized third parties to improve your experience with us.

Through these channels, we strive to offer you a more tailored and efficient service.

How We Use Your Personal Information

At cruiseline.wikisoft.in, we utilize the information you provide for various purposes, including:

Booking Completion: To manage your reservations with our travel partners.
Payment Handling: To process payments for flight bookings made through our platform.
Customer Updates: To keep you informed about your bookings and deliver relevant support.
Responding to Inquiries: To answer any questions or issues related to your travel plans.
Marketing Communications: To send you promotional emails, newsletters, and offers, following applicable regulations.
Policy Notifications: To update you on changes to terms, services, or policies that may affect you.
Customized Experience: To personalize your browsing and service experience based on your preferences and history.
Contest Participation: To support your involvement in contests and promotions (please review related privacy terms carefully).
Social Sharing: To enable features for sharing on social media platforms.
Data Insights: To analyze information for service improvements.
Fraud Protection: To detect and prevent fraudulent behavior.
Service Innovation: To develop and enhance our travel offerings.
Campaign Review: To assess the effectiveness of marketing campaigns.

Using your data in these ways helps us improve your experience and provide top-quality service.

Protecting Your Personal Information

At Cruiseline, we prioritize shielding you from online fraud and unwanted spam. We ensure that all debit and credit card payments made on our site occur only with your explicit consent. During booking, we confirm key personal details such as your name, address, and contact information.

By providing this information, you give us permission to process it in accordance with our policy. Please be assured that this verification does not affect your credit rating. All information you submit is securely handled and processed fully in compliance with the Data Protection Act (DPA).

Your confidence means everything to us, and we employ every measure to protect your personal data.

Data Collection by Third-Party Sites and Apps

Information you share on platforms like Google, Facebook, Microsoft, or other apps is governed by their own privacy practices. Cruiseline is not liable for any disclosures of your data made through these external services.